Intercontinental Hangzhou Icc By Ihg, Hangzhou
About the Hotel
Intercontinental Hangzhou ICC by IHG is a modern architectural gem situated in the heart of Hangzhou's vibrant Qianjiang New Town. The hotel is part of an integrated complex that includes the International Conference Centre, Shopping Centre, and Grand Theatre, adding to its significance as a cultural hub. With its stunning views of the Qianjiang River and proximity to major attractions, it serves as a perfect base for both business and leisure travelers. The location offers an urban escape that combines modern luxury with local cultural experiences.
Location
Located just 30 km from Hangzhou Xiaoshan International Airport, the hotel is also only a 5-minute walk from the Citizen Center, ensuring convenient access. Key attractions, such as Hefang Street and West Lake, are within close proximity, enhancing the local experience. Public transportation options are readily available, making it easy to explore the city's rich cultural and historical sites.
Rooms
Each guestroom at Intercontinental Hangzhou features floor-to-ceiling windows that offer panoramic views of the Qianjiang River or the city. The rooms are equipped with modern amenities, including a 42-inch flat-screen TV, soundproof walls, a minibar, and a well-appointed private bathroom. Many rooms also include a hot tub, adding an extra touch of luxury. The rooms are located on floors 8 to 15, ensuring a quiet environment and are furnished with air conditioning and carpeted flooring.
Eat & Drink
The hotel offers six distinct dining venues, each showcasing unique designs and culinary experiences. Guests can enjoy Fresh All Day Dining, savor traditional dishes at Sun & Moon Chinese Restaurant, or indulge in seafood at the Senses Seafood Grill. For more casual options, Connections Lobby Lounge and Wochinger German Restaurant provide relaxed atmospheres, while the Pasta Factory serves Italian cuisine. Dining experiences often include live cooking, allowing guests to enjoy delicacies prepared right before them.
Leisure & Business
Intercontinental Hangzhou is equipped with extensive leisure and business facilities to meet the needs of its guests. The Club Lounge on the 16th floor offers personalized service and stunning views, ideal for business meetings or relaxation. The hotel also provides access to the Insider Collection, featuring tailored experiences rooted in local culture, making it suitable for engaging meetings and events. Additional wellness amenities include the exclusive Six Senses Spa, which boasts an elevated pool deck.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was a mix of great experiences. The room was very large, clean, and had a wonderful view, providing a quiet and comfortable space for a good night's sleep. However, it was a bit dark. The service was generally helpful and accommodating, although there were occasional lapses in attentiveness. The location was excellent, offering beautiful views over the river and easy access to relaxing spots. The dining experience was delightful, with a vast selection catering to various tastes. The facilities were top-notch, enhancing the overall stay.
I had a pleasant stay at the hotel. The rooms were spacious with a lovely view, adorned with rose petals and a complimentary bottle of wine, though the bathroom layout was a bit unusual. The service was outstanding and the staff went above and beyond to assist us, despite encountering a few tired and irritable travelers. The location offered great views over the river and was convenient with the metro nearby, making it a nice choice for travelers seeking some relaxation. The dining options were diverse and satisfying, catering to various tastes. The facilities were well-maintained and added to the overall comfort of the stay.
The hotel offers spacious rooms with a decent walk-in closet that includes robes and a safe, ready to support big events. The room ambiance is enhanced with rose petals and a bottle of wine. The built-in screen in the bathroom and walk-in wardrobe add to the comfort. However, the service can be improved with more attentive and informed staff.
The hotel offers extremely spacious rooms with the bathroom area hidden behind the bedroom and electronic blinds to block out light. However, the switch for this function is not easily found. The service is delivered by well-trained staff, but some improvements are needed in explaining hotel procedures. The location overlooks the Qiantang River, providing a serene setting, although it is a bit far from the city center. The dining experience offers a variety of high-quality options, but staff may neglect table clearing close to closing time. Overall, the facilities are well-maintained and contribute to a pleasant stay.
My stay at the hotel was fantastic! The rooms were incredibly spacious, with a massive bathroom and shower that made me feel very comfortable. The hotel is excellent inside, providing a great amount of room for relaxation. However, the service, although friendly, seemed to lack the expected level for a hotel of this caliber.
I had a comfortable stay at the hotel with spacious rooms and a beautiful view. The staff provided exceptional service, ensuring all our needs were met. The location was convenient for exploring the city, although not ideal for a leisure trip. The dining options were varied, catering to different tastes.
The hotel offers a large and spacious suite room with a good view and TV sound system, perfect for big events. The service is comforting in understanding guests' needs but lacks adequate communication on rules and regulations. The location is close to scenic areas but tends to be too quiet at night. The dining experience provides a good mix of East and West dishes but may lack in clearing tables promptly.
The hotel offers a beautiful view from the rooms, with the convenience of electronic blinds to block out light, though finding the switch can be a bit tricky. The breakfast served in the main restaurant is very poor and there is a noticeable smell of mold in the rooms. The hotel staff's service is great overall, but their patience can be lacking at times. The location is pretty good for business in the new city area but quite far from tourist spots. The dining experience is outstanding with a good variety of local and western options.
The hotel offers excellent rooms with amazing views over the city and large ceiling-to-floor windows, providing a great night's sleep overlooking the river. The service was accommodating but lacked the expected level for a hotel of this caliber. Its location is convenient with great views over the river, perfect for business travelers. The dining experience was fantastic, offering rich and diverse options. Overall, the facilities were top-notch.
The hotel offers breathtaking views of the Qiantang River from the large, spacious rooms, providing a nice and comfortable stay. However, a minor inconvenience was encountered due to a shower leak.
The hotel offers massive rooms with a beautiful building and friendly staff. However, the coffee service needs improvement, and the hotel is quite far from the tourist spots like West Lake.
I had a pleasant stay at the hotel. The rooms were big and perfectly clean, equipped with everything I needed, including a coffee capsule machine. However, finding the switch for the electronic blinds to block out light was a bit tricky. The service was great, with well-groomed and trained staff, but there were a few minor issues like staff knocking on the door when the 'do not disturb' sign was on. The location was quiet at night and close to the Civic Centre metro stop, though a bit far from West Lake. The dining experience was wonderful, offering a mix of Chinese and Western food, but table clearing was neglected near closing time. Overall, a comfortable and friendly hotel.
The hotel boasts spacious and well-equipped rooms with a large bathroom, ideal for supporting big events, even though my room was located on a low floor. The service, while somewhat lacking initiative at times, managed to be quite helpful overall. The location, with great views over the river, was in the middle of a developing CBD. The dining experience offered a mix of East and West options, although tables weren't cleared promptly near closing time. The facilities were impressive, enhancing the stay considerably.
I was pleasantly surprised when I got upgraded to a huge suite after a shower leak incident, which was a very nice touch. The Deluxe Riverview room I ended up in had a wide view of the Qiantang River, making my stay even more enjoyable. However, it was a bit confusing to find the switch for the electronic blinds as it was hidden behind the curtains.
The hotel offers spacious rooms arranged around the edge, providing a comfortable bed and a good view. The TV sound system in the bigger suite room enhances the stay experience. Despite some room service rushing, the departure arrangements were well-handled, ensuring our short stay was taken care of.
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