Intercontinental Hangzhou Icc By Ihg, Hangzhou

I had a comfortable stay at the hotel with spacious rooms and a beautiful view. The staff provided exceptional service, ensuring all our needs were met. The location was convenient for exploring the city, although not ideal for a leisure trip. The dining options were varied, catering to different tastes.

The hotel offers a large and spacious suite room with a good view and TV sound system, perfect for big events. The service is comforting in understanding guests' needs but lacks adequate communication on rules and regulations. The location is close to scenic areas but tends to be too quiet at night. The dining experience provides a good mix of East and West dishes but may lack in clearing tables promptly.

The hotel offers a beautiful view from the rooms, with the convenience of electronic blinds to block out light, though finding the switch can be a bit tricky. The breakfast served in the main restaurant is very poor and there is a noticeable smell of mold in the rooms. The hotel staff's service is great overall, but their patience can be lacking at times. The location is pretty good for business in the new city area but quite far from tourist spots. The dining experience is outstanding with a good variety of local and western options.

The hotel offers excellent rooms with amazing views over the city and large ceiling-to-floor windows, providing a great night's sleep overlooking the river. The service was accommodating but lacked the expected level for a hotel of this caliber. Its location is convenient with great views over the river, perfect for business travelers. The dining experience was fantastic, offering rich and diverse options. Overall, the facilities were top-notch.

The hotel offers breathtaking views of the Qiantang River from the large, spacious rooms, providing a nice and comfortable stay. However, a minor inconvenience was encountered due to a shower leak.

The hotel offers massive rooms with a beautiful building and friendly staff. However, the coffee service needs improvement, and the hotel is quite far from the tourist spots like West Lake.

I had a pleasant stay at the hotel. The rooms were big and perfectly clean, equipped with everything I needed, including a coffee capsule machine. However, finding the switch for the electronic blinds to block out light was a bit tricky. The service was great, with well-groomed and trained staff, but there were a few minor issues like staff knocking on the door when the 'do not disturb' sign was on. The location was quiet at night and close to the Civic Centre metro stop, though a bit far from West Lake. The dining experience was wonderful, offering a mix of Chinese and Western food, but table clearing was neglected near closing time. Overall, a comfortable and friendly hotel.

The hotel boasts spacious and well-equipped rooms with a large bathroom, ideal for supporting big events, even though my room was located on a low floor. The service, while somewhat lacking initiative at times, managed to be quite helpful overall. The location, with great views over the river, was in the middle of a developing CBD. The dining experience offered a mix of East and West options, although tables weren't cleared promptly near closing time. The facilities were impressive, enhancing the stay considerably.

I was pleasantly surprised when I got upgraded to a huge suite after a shower leak incident, which was a very nice touch. The Deluxe Riverview room I ended up in had a wide view of the Qiantang River, making my stay even more enjoyable. However, it was a bit confusing to find the switch for the electronic blinds as it was hidden behind the curtains.

The hotel offers spacious rooms arranged around the edge, providing a comfortable bed and a good view. The TV sound system in the bigger suite room enhances the stay experience. Despite some room service rushing, the departure arrangements were well-handled, ensuring our short stay was taken care of.